Privacy Policy

Privacy Policy

At Big Haul Transport Inc., protecting your privacy is one of our top priorities. We are committed to collecting, using, and safeguarding your personal information responsibly and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our website or requesting our services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you contact us, request a quote, or book vehicle transportation services, we may collect information such as:

• Your full name
• Email address
• Phone number
• Pickup and delivery locations
• Vehicle make, model, and transportation details
• Preferred pickup or delivery dates
• Any additional information you voluntarily provide

How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Providing vehicle transportation services throughout Canada
• Preparing accurate transport quotes
• Scheduling pickups and deliveries
• Communicating booking confirmations and updates
• Responding to customer inquiries and support requests
• Improving our website and customer experience
• Meeting legal and regulatory obligations under Canadian law

Vehicle Transportation Information

To arrange your shipment, we may collect information regarding your vehicle, including its make, model, pickup location, delivery destination, transport dates, and any special handling instructions. This information is used solely to provide safe, efficient, and reliable transportation services.

How We Protect Your Information

Big Haul Transport Inc. maintains appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no method of electronic transmission is completely secure, we continually work to maintain industry-standard security practices.

Sharing Your Information

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted transportation partners, carriers, service providers, or government authorities when necessary to complete your shipment, comply with legal obligations, or protect our legal rights.

Cookies & Website Analytics

Our website may use cookies and analytical tools to improve functionality, monitor website performance, and better understand visitor behavior. These technologies generally collect anonymous usage information unless you voluntarily provide personal information through our forms.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Big Haul Transport Inc. is not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Privacy Rights

In accordance with Canadian privacy legislation, you may request access to your personal information, request corrections to inaccurate information, or ask questions regarding how your information is collected, stored, or used. We will respond to such requests in accordance with applicable legal requirements.

Data Retention

We retain personal information only for as long as necessary to provide transportation services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or privacy practices. Any updates become effective immediately upon publication on our website.

Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us through our official website.